Frequently Asked Questions (FAQ)

We’re here to make your candy shopping experience as sweet and smooth as possible! Below, you’ll find answers to some of the most common questions. If you still need assistance, feel free to contact us.

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1. What makes The Candy Rush special?

At The Candy Rush, we believe in delivering happiness through our premium candies. Each treat is carefully selected for its quality, flavor, and ability to bring joy to every bite.

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2. How long will it take to receive my order?

We process and dispatch orders within 1–3 business days. Delivery typically takes an additional 1–4 days, depending on your location. All orders ship directly from the United States.

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3. Do you offer free shipping?

Yes! We occasionally offer free shipping promotions. Be sure to check our homepage or subscribe to our newsletter for the latest deals.

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4. Can I track my order?

Absolutely! Once your order is shipped, we’ll send you an email with tracking details so you can follow your candy’s journey to your door.

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5. What if my candies arrive damaged?

We take great care in packaging your candies, but if something goes wrong, contact us immediately. We’ll be happy to replace or refund your order.

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6. Do you have sugar-free or gluten-free options?

Yes, we offer a variety of candies to suit different dietary preferences, including sugar-free and gluten-free options. Check our product descriptions for details.

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7. Can I order in bulk for events or businesses?

Yes, we offer bulk and wholesale options for parties, weddings, and businesses. Please contact us for customized quotes and discounts.

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8. Do you ship internationally?

Currently, we only ship within the United States. We’re working to expand to international locations soon!

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9. Can I return or exchange my order?

Due to the perishable nature of our products, we cannot accept returns. However, if you’re unsatisfied with your purchase, please reach out, and we’ll do our best to resolve the issue.

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10. How can I contact customer support?

You can reach us through the contact form on our website's contact page. We’re happy to help!

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If you have any other questions, don’t hesitate to reach out. We’re always here to ensure your experience is nothing short of sweet!